Shipping/Return Info

Ordering Information
 

Minimum Purchase

Currently there is no minimum order dollar amount necessary. This is subject to change.  Some promotional offers may require a minimum order amount.


Payment

Beaders Cove, accepts Visa, MasterCard, American Express, and Discover payments via PayPal and via Square Credit Card Processing.
Beaders Cove does not accept E Checks, Money Orders, Personal Checks or Business Checks.
6% Michigan Sales Tax will be charged to all orders from Michigan at checkout.
When using PayPal, upon checkout you will be directed to the PayPal website to complete your payment.

Shipping Information

Beaders Cove ships from the USA using USPS (The United States Postal Service).
Orders ship on Monday, Wednesday, and Friday, excluding Holidays.

Shipping service will not be provided on the following Holidays that are observed by USPS:

New Years Day
Martin Luther King, Jr.'s Birthday
Washington's Birthday
Memorial Day
Independence Day
Labor Day
Columbus Day
Veterans Day
Thanksgiving Day
Christmas Day

Orders paid on a Holiday or weekends will ship out the next business day.

Shipping service for Domestic and International is First Class Mail or Priority Flat Rate Mail. Domestic orders will have tracking.


Domestic shippments are within the USA 50 States, US Virgin Islands, and Puerto Rico.

Domestic Shipping Rates

First Class Mail
Order total $0.01 - $50.00 Ship Rate $3.99
Order total $50.01 + Ship Rate FREE

Priority Flat Rate
Order total $0.01 - $100.00 Ship Rate $7.95
Order total $100.01 - $300.00 Ship Rate $14.65
Order total $300.01 + Ship Rate $19.90

Free Shipping Friday
Offer is valid in the USA 50 States   
A minimum order amount of $20 USD is required to receive this offer. 
The offer is valid only on a Friday and is subject to change or be cancelled. 
The free shipping offer is on USPS First Class Mail Service.  Shipping upgrade is available during checkout.


International orders do not have tracking, and may take up to 8 weeks or longer to arrive, depending on the Country.
Customs may hold your package or your may be ordering a product that is not allowed into your Country. 
Please check the import laws for your Country before ordering. Custom fees, duties, VAT taxes is the buyers responsibility to pay and are not calculated in shipping rates.

Beaders Cove reserves the right to split orders for shipping. This may be necessary to meet any weight or value limits placed by USPS or other Countries.
Prices listed are in USD.


International shippments currently are to the following Countries: 

Australia, Bahamas, British Virgin Islands, Canada, China, 
Hong Kong, Israel, Japan, New Zealand, Norway, Philippines, 
Singapore, Switzerland, Taiwan, Thailand, Ukraine


International Rates:

First Class International Mail 
Order total $0.01 - $150.00 Ship Rate $16.00
Order total $150.01 + Ship Rate Free

Priority International Flat Rate
Order total $0.01 - $100.00 Ship Rate $33.50
Order total $100.01 - $300.00 Ship Rate $71.00
Order total $300.01 + Ship Rate $92.95


Return Policy

Returns are accepted, with proof of purchase, within 30 days of purchase date for a Refund or Store Credit Only
Exchanges are accepted, with proof of purchase, within 30 days of purchase date for Store Credit Only
All sales are final after 30 days or without proof of purchase.

For Returns:   Return Beaders Cove merchandise unused in original condition and packaging, with a copy of the order/packing slip
marked with the type of return as Return, and mark to issue you either a Refund, or Store Credit 
If there is not a type of Return marked, refund or store credit,  then you will be issued Store Credit
Mail returns to Beaders Cove address located on your packing slip within 30 days of purchase date
The For Returns policy applies also applies to merchandise received damage in the mail


For Exchanges:   Return Beaders Cove merchandise unused in original condition and packaging, with a copy of the order/packing slip
marked with the type of return as Exchange and you will be issued Store Credit
Mail exchange returns to Beaders Cove address located on your packing slip within 30 day of purchase date
No exchanges on merchandise received damaged in the mail.  Please see For Returns under Return policy for more information


It is strongly recommended that proof of delivery or insurance be purchased with your postal carrier when returning merchandise.
Once the merchandise is received and inspected, your selection stated on the return order/packing slip for Refund or Store Credit 
will be issued for the purchase price, less shipping charges.
 
Shipping Charges and Return shipping fees are non-refundable

Retired merchandise and Digital Downloads are non-returnable and non-refundable



Additional Info

Products are not intented for children's jewelry designs, nor for use by minor children.
No order cancellations. 
Once paid orders are received, they are processed for shipping within 24 hours.
Quantity discount pricing available on select products pertains to that particular item. 
Currently there is No mix and match discount pricing online.
Product inventory availablility is based on a first paid basis, and is not guaranteed. Most products are one only in quantity.
Stock Photographs, a photograph representing the product, are of products with more than one in quantity.
Photographs of products are taken in natural daylight. Colors may vary on monitors.


Please Note: This is a home based online business. I am a non-smoker, however a smoker does reside in the home. Products are kept in a smoke free area of the home, and every effort is made to keep the products from being exposed to cigarette smoke. If you are extremely sensitive to the scent of cigarette smoke, I suggest that you do not order.

Thank You,
Debra V.
Beaders Cove